Write an email to Amazon about your order that still hasn't arrived even though it should have arrived a week ago. (Escreva um e-mail para a Amazon sobre sua encomenda que ainda não chegou, embora devesse ter chegado há uma semana.)
Opening
Introduction
my order no. 20334. I have ordered a new Samsung mobile phone on December 1st however I have not received it yet. let me know if the order has been shipped? I am afraid it had gotten lost due to the busy Christmas season. if you provided me the tracking code. □
Closing
Farewell
Assinatura.