What is an example of an 'attachment'? - an opening paragra...

Writing professional emails Being able to write an email that's professional in tone, look and style is an essential part of working in any office. And it can be an even bigger challenge if you're writing in your second language. Follow these five tips to improve your professional emailing skills. 1. Check the subject line The subject line comes right under the names of the sender and receivers of the email. It tells you what the email is about and gives you a clue as to the email's urgency and importance. Keep your subject line to a few simple words, e.g. 'Notes from this morning's meeting." 2. Refer to the topic and/or attachments At the beginning of your email, you might want to refer to a related email or conversation. Use phrases like, 'With reference to...' or 'As discussed...' In the opening paragraph, refer to any attachments, such as documents, using phrases like: 'Please find attached ...' 3. Use bullet points If you have a number of important points to make, consider using bullet points. Use numbers if the points have a set sequence or order of importance. 4. Watch your tone Unless you know the person well, it's best to keep the tone of your email formal. If the situation is urgent or important, a formal tone is also advised. When attempting a formal tone, be sure to avoid emoticons or any other symbols or abbreviations that suggest informality. 5. Close professionally Your closing is as important as your opening. If you want tasks to be completed, provide action points. If you want the person to reply soon, use a phrase like: 'I look forward to hearing from you at your earliest convenience.' There are model emails you can copy here.