What does a centralized service desk require?

Knowledge base

Walk-in service hours

24x7 support

Outsourced employees

Question

What does a centralized service desk require?

Knowledge base

Walk-in service hours

24x7 support

Outsourced employees

Accepted Answer

**Answer: Knowledge base**

A centralized service desk requires a knowledge base to efficiently manage and resolve issues by providing easy access to information and solutions.

What does a centralized service desk require? Knowledge bas...