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EDUARDO BACK D E S E N V O L V E D O R D E S O F T W A R E Atualmente busco oportunidades como Desenvolvedor de Software preferencialmente em regime home office com foco em projetos internacionais Estou comprometido em aplicar meu conhecimento e experiência para contribuir com equipes inovadoras e desafiadoras 51 994798911 eduardoback87gmailcom Venâncio AiresRS CNH AB Disponibilidade para Home Office linkedincomineduardoback 418701206 F O R M A Ç Ã O A C A D Ê M I C A BACHARELADO EM ENGENHARIA DE SOFTWARE Univates Universidade do Vale do Taquari I D I O M A S Inglês Fluente Espanhol Básico H A B I L I D A D E S Consultas SQL Stored procedures Administração e suporte Design de interfaces UXUI Criação de aplicativos mobile Suporte técnico internacional Análise e manipulação de dados Desenvolvimento de painéis web Desenvolvimento de dashboards Gestão de projetos e colaboração Automação de tarefas e processos Monitoramento do banco de dados Colaboração com equipes de desenvolvimento Conhecimento em Java Python Flutter Dart Rest API SQL Business Intelligence e Levantamento de requisitos E X P E R I Ê N C I A GRA MÁQUINAS DESENVOLVEDOR DE SOFTWARE Desenvolvedor de Sistemas Internos Responsável pelo desenvolvimento de sistemas internos na empresa com foco na otimização de processos e automação de tarefas Aplicativo para Assistência Técnica Desenvolvimento um aplicativo mobile em Java para o setor de assistência técnica utilizado por mecânicos externos A solução permite a sincronização de ordens de serviço via API desenvolvida em Phyton preenchimento offline anexação de fotos e documentos registro de horas trabalhadas e geração automática de PDFs Após a conclusão toda a documentação é enviada via API para integração com o sistema principal da empresa Esse sistema trouxe ganhos significativos em eficiência redução de mão de obra e automação de processos Aplicativo de Gestão de Negociações Desenvolvi um aplicativo mobile em Flutter integrado a APIs em Phyton voltado para o cadastro de clientes e registro de visitas e negociações Esse sistema que foi o projeto final do meu Trabalho de Conclusão de Curso TCC obteve grande sucesso na empresa Conta com um painel web para administração desenvolvido em PHP com Laravel e toda a gestão é realizada por meio de painéis no Power BI permitindo que os gestores tenham uma visão detalhada e estratégica das operações Painéis de BI e Automação Desenvolvi painéis de Power BI para diferentes setores da empresa proporcionando maior visibilidade e controle sobre os processos Além disso implementei alertas automatizados via WhatsApp utilizando a GTI API otimizando a comunicação e agilizando a tomada de decisões Automação de Tarefas Também desenvolvi sistemas desktop para automação de tarefas como a geração de planilhas e documentos reduzindo o tempo de execução de atividades operacionais e garantindo maior eficiência nos processos internos Com essas soluções contribuí para a modernização dos processos da empresa garantindo maior controle produtividade e integração entre os setores Período 022024 atualmente ALLIANCE ONE BRASIL EXPORTADORA DE TABACOS LTDA DESENVOLVEDOR DE SOFTWARE Levantava requisitos e planejava o design de todas as interfaces UXUI garantindo que as soluções atendessem às necessidades dos usuários Prestava suporte técnico via chamadas em inglês e espanhol para usuários de sete países diferentes das filiais da empresa resolvendo questões técnicas e proporcionando uma experiência eficiente Trabalhei diretamente com programadores indianos descrevendo toda a documentação das interfaces em inglês para que realizassem o E X P E R I Ê N C I A desenvolvimento conforme os requisitos estabelecidos Conduzia chamadas diárias com a equipe de programação sempre em inglês facilitando discussões sobre o andamento dos projetos e alinhando expectativas Colaborei com equipes multifuncionais para traduzir as necessidades de negócios em requisitos claros para o software além de documentar minuciosamente todos os aspectos do projeto Desenvolvia e otimizava consultas SQL e contribuía para a criação e otimização de stored procedures melhorando o desempenho do banco de dados Ao longo desse processo adquiri um profundo entendimento das diversas áreas e processos da empresa o que permitiu entregar soluções eficazes e alinhadas aos objetivos Período 072021 122023 BIMACHINE ANALISTA DE BUSINESS INTELLIGENCE Forneci suporte ao cliente ajudando a resolver problemas e garantindo uma comunicação eficiente Criei dashboards personalizados para empresas de diversos ramos com foco em inteligência de mercado permitindo uma visualização clara dos dados para tomadas de decisão estratégicas Realizava a extração de dados ETL por meio de consultas SQL garantindo a precisão e integridade das informações Manipulei dados utilizando MDX otimizando a análise e o processamento de grandes volumes de informações Período 122019 072021 CTA CONTINENTAL TOBACCOS ALLIANCE SA AUXILIAR ADMINISTRATIVO TEMPORÁRIO Atendi ao público oferecendo suporte e esclarecendo dúvidas Organizei planilhas no Excel garantindo a estruturação e o controle eficiente de dados Realizava as cargas de insumos no sistema assegurando que todas as informações fossem registradas corretamente para o bom funcionamento das operações Período 052018 122018 052019 102019 BOGLA GOLD ATENDENTE VIRTUAL Realizei atendimento virtual via chamadas e chat em inglês e espanhol no site de vendas auxiliando clientes com dúvidas e solicitações Fui responsável pelo fechamento de caixa garantindo a precisão dos valores e o correto encerramento das operações diárias Período 052016 062017 EDUARDO BACK S O F T W A R E D E V E L O P E R Currently seeking opportunities as a Software Developer preferably in a remote position with a focus on international projects I Committed to leveraging my knowledge and experience to contribute to innovative and challenging teams 51 994798911 eduardoback87gmailcom Venâncio AiresRS CNH AB Open to remote work opportunities linkedincomineduardoback 418701206 E D U C A T I O N BACHELORS DEGREE IN SOFTWARE ENGINEERING Univates Universidade do Vale do Taquari L A N G U A G E S English Fluent Espanhol Básico S K I L L S SQL Queries Stored Procedures Administration and Support UXUI Design Mobile App Development International Technical Support Data Analysis and Manipulation Web Panel Development Dashboard Development Project Management and Collaboration Task and Process Automation Database Monitoring C ollaboration with Development Teams Knowledge in Java Python Flutter Dart Rest API SQL Business Intelligence and Requirements Gathering E X P E R I E N C E GRA Máquinas Software Developer Internal Systems Developer Responsible for developing internal systems focusing on process optimization and task automation Mobile application for technical support services Developed a mobile application in Java for the technical support department used by field mechanics The solution enables service order synchronization via an API developed in Python offline form completion photo and document attachments time tracking and automatic PDF generation Upon completion all documentation is sent through the API for integration with the companys main system This system significantly improved efficiency reduced manual labor and automated key processes Negotiation Management App Developed a mobile application in Flutter integrated with Python APIs focused on customer registration and tracking visits and negotiations This system which was the final project of my bachelors degree TCC was very successful within the company It features a web admin panel developed in PHP with Laravel and all management is done through Power BI dashboards allowing managers to have a detailed and strategic view of operations BI Dashboards and Automation I developed Power BI dashboards for different company departments providing greater visibility and control over processes Additionally I implemented automated alerts via WhatsApp using the GTI API optimizing communication and speeding up decisionmaking Task Automation I also developed desktop systems for task automation such as generating spreadsheets and documents reducing the time required for operational tasks and ensuring greater efficiency in internal processes With these solutions I contributed to modernizing the companys processes ensuring better control productivity and integration across departments Period 022024 Present ALLIANCE ONE BRAZIL TOBACCO EXPORTER LTD SOFTWARE DEVELOPER Gathered requirements and planned the design of all interfaces UXUI ensuring that the solutions met user needs Provided technical support via calls in English and Spanish to users from seven different countries across the companys branches resolving technical issues and delivering an efficient user experience Worked directly with Indian developers writing all interface documentation in English to guide their implementation E X P E R I E N C E oversaw development according to established requirements Led daily meetings with the programming team always in English facilitating discussions on project progress and aligning expectations Collaborated with crossfunctional teams to translate business needs into clear software requirements and thoroughly documented all aspects of the project Developed and optimized SQL queries and contributed to the creation and refinement of stored procedures improving database performance Throughout this process I gained a deep understanding of the companys various areas and processes which allowed me to deliver effective solutions aligned with business goals Period 072021 122023 BIMACHINE Business Intelligence Analyst I provided customer support helping to resolve issues and ensuring efficient communication I created custom dashboards for companies from various sectors with a focus on market intelligence allowing for clear data visualization to support strategic decisionmaking I performed data extraction ETL through SQL queries ensuring the accuracy and integrity of information I also manipulated data using MDX optimizing the analysis and processing of large volumes of data Period 122019 072021 CTA CONTINENTAL TOBACCOS ALLIANCE SA ADMINISTRATIVE ASSISTANT TEMPORARY I provided customer service offering support and answering questions I organized spreadsheets in Excel ensuring efficient data structuring and control I was responsible for inputting supply data into the system making sure all information was accurately recorded to support smooth operations Period 052018 122018 052019 102019 BOGLA GOLD VIRTUAL ASSISTANT I provided virtual support via calls and chat in English and Spanish on the sales website assisting customers with questions and requests I was responsible for cash register closing ensuring accuracy of amounts and proper completion of daily operations Period 052016 062017 EDUARDO BACK S O F T W A R E D E V E L O P E R Currently seeking opportunities as a Software Developer preferably in a remote position with a focus on international projects I Committed to leveraging my knowledge and experience to contribute to innovative and challenging teams 51 994798911 eduardoback87gmailcom Venâncio AiresRS CNH AB Open to remote work opportunities linkedincomineduardoback418701206 E D U C A T I O N BACHELORS DEGREE IN SOFTWARE ENGINEERING Univates Universidade do Vale do Taquari L A N G U A G E S English Fluent Espanhol Básico S K I L L S SQL Queries Stored Procedures Administration and Support UXUI Design Mobile App Development International Technical Support Data Analysis and Manipulation Web Panel Development Dashboard Development Project Management and Collaboration Task and Process Automation Database Monitoring Collaboration with Development Teams Knowledge in Java Python Flutter Dart Rest API SQL Business Intelligence and Requirements Gathering E X P E R I E N C E GRA Máquinas Software Developer Internal Systems Developer Responsible for developing internal systems focusing on process optimization and task automation Mobile application for technical support services Developed a mobile application in Java for the technical support department used by field mechanics The solution enables service order synchronization via an API developed in Python offline form completion photo and document attachments time tracking and automatic PDF generation Upon completion all documentation is sent through the API for integration with the companys main system This system significantly improved efficiency reduced manual labor and automated key processes Negotiation Management App Developed a mobile application in Flutter integrated with Python APIs focused on customer registration and tracking visits and negotiations This system which was the final project of my bachelors degree TCC was very successful within the company It features a web admin panel developed in PHP with Laravel and all management is done through Power BI dashboards allowing managers to have a detailed and strategic view of operations BI Dashboards and Automation I developed Power BI dashboards for different company departments providing greater visibility and control over processes Additionally I implemented automated alerts via WhatsApp using the GTI API optimizing communication and speeding up decisionmaking Task Automation I also developed desktop systems for task automation such as generating spreadsheets and documents reducing the time required for operational tasks and ensuring greater efficiency in internal processes With these solutions I contributed to modernizing the companys processes ensuring better control productivity and integration across departments Period 022024 Present ALLIANCE ONE BRAZIL TOBACCO EXPORTER LTD SOFTWARE DEVELOPER Gathered requirements and planned the design of all interfaces UXUI ensuring that the solutions met user needs Provided technical support via calls in English and Spanish to users from seven different countries across the companys branches resolving technical issues and delivering an efficient user experience Worked directly with Indian developers writing all interface documentation in English to guide their implementation E X P E R I E N C E oversaw development according to established requirements Led daily meetings with the programming team always in English facilitating discussions on project progress and aligning expectations Collaborated with crossfunctional teams to translate business needs into clear software requirements and thoroughly documented all aspects of the project Developed and optimized SQL queries and contributed to the creation and refinement of stored procedures improving database performance Throughout this process I gained a deep understanding of the companys various areas and processes which allowed me to deliver effective solutions aligned with business goals Period 072021 122023 BIMACHINE Business Intelligence Analyst I provided customer support helping to resolve issues and ensuring efficient communication I created custom dashboards for companies from various sectors with a focus on market intelligence allowing for clear data visualization to support strategic decision making I performed data extraction ETL through SQL queries ensuring the accuracy and integrity of information I also manipulated data using MDX optimizing the analysis and processing of large volumes of data Period 122019 072021 CTA CONTINENTAL TOBACCOS ALLIANCE SA ADMINISTRATIVE ASSISTANT TEMPORARY I provided customer service offering support and answering questions I organized spreadsheets in Excel ensuring efficient data structuring and control I was responsible for inputting supply data into the system making sure all information was accurately recorded to support smooth operations Period 052018 122018 052019 102019 BOGLA GOLD VIRTUAL ASSISTANT I provided virtual support via calls and chat in English and Spanish on the sales website assisting customers with questions and requests I was responsible for cash register closing ensuring accuracy of amounts and proper completion of daily operations Period 052016 062017